Process
How It Works
A straightforward process from artwork to finished stitch file.
1. Upload your artwork
Sign in or create a free account, then submit your logo or design through our order form. PNG, JPG, PDF, AI, and SVG are all fine. Tell us the garment type, placement, finished size, and which machine format(s) you need.
2. Get a fast quote
We review the design for stitch count and complexity and confirm a flat price plus turnaround time, usually within a few hours.
3. Pay to start the order
Once you approve the quote, payment is collected upfront and your design enters our digitizing queue.
4. We digitize your design
A professional digitizer builds the stitch file by hand: setting stitch types, density, underlay, and trims so it sews out cleanly on your machine and fabric.
5. Review your stitch-out preview
You'll receive a rendered stitch-out preview before final files are sent, so you know exactly what to expect.
6. Receive your files
Your finished file(s) are delivered by download link and email in every format you requested, ready to load onto your machine.
7. Free revisions
Request free corrections to the original order within 30 calendar days of final delivery. There is no limit on correction rounds for an issue reported in time. New artwork, extra sizes and changed specifications are quoted separately.
Refund & Revision Policy